Privacy Policy

PRIVACY POLICY

Effective Date: August 12, 2026

KeepAustinMowed (“KeepAustinMowed,” “KAM,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we may collect, use, disclose, and protect information when you visit our website, request an estimate, contact us, or use our services.

1. INFORMATION WE MAY COLLECT

Depending on how you interact with us, we may collect information such as:

INFORMATION YOU PROVIDE

This may include:

• Your name;
• Phone number;
• Email address;
• Property or service address;
• Billing information;
• Information about your lawn, landscaping, or requested services;
• Photos or other information you voluntarily provide;
• Messages, form submissions, texts, emails, or other communications with us; and
• Information necessary to prepare estimates, schedule work, provide services, or process payments.

WEBSITE AND DEVICE INFORMATION

When you visit our website, certain information may be collected automatically through cookies, analytics tools, hosting providers, or similar technology. This information may include:

• IP address;
• Browser and device type;
• Approximate geographic location based on IP address;
• Pages visited;
• Referring website;
• Date and time of visits; and
• Website usage and interaction information.

2. HOW WE USE INFORMATION

We may use information we collect to:

• Respond to questions and estimate requests;
• Prepare quotes and proposals;
• Schedule and provide services;
• Communicate about appointments or projects;
• Send invoices and process payments;
• Maintain customer and service records;
• Improve our website and services;
• Understand how visitors use our website;
• Prevent fraud, misuse, or security problems;
• Comply with legal obligations; and
• Protect the rights, property, and safety of KeepAustinMowed, our customers, and others.

3. COMMUNICATIONS

If you provide your phone number or email address, we may use it to communicate with you regarding inquiries, quotes, appointments, projects, invoices, customer service, and other matters relating to your relationship with KeepAustinMowed.

If we send promotional or marketing communications, you may request to stop receiving them. Opting out of marketing communications does not prevent us from sending necessary transactional or service-related communications.

4. PAYMENT INFORMATION

If payments are made through a third-party payment processor, that provider may collect and process your payment card or banking information.

KeepAustinMowed may receive information confirming the payment, transaction amount, payment status, and limited billing information without receiving or storing your complete card number. Third-party payment providers process information according to their own privacy policies and terms.

5. COOKIES AND ANALYTICS

Our website may use cookies or similar technologies to operate correctly, remember preferences, understand website traffic, measure performance, or improve our services.

Your browser may allow you to block or delete cookies. Blocking certain cookies may affect website functionality.

6. HOW WE MAY SHARE INFORMATION

We may disclose personal information when reasonably necessary to operate our business, including to:

• Website hosting and technology providers;
• Payment processors;
• Scheduling, invoicing, accounting, or customer-management providers;
• Contractors or service providers helping us perform business functions;
• Professional advisers such as accountants, insurers, or attorneys;
• Government authorities when required by law; or
• A successor or purchaser in connection with a merger, acquisition, sale, or transfer of the business or its assets.

We may also disclose information when reasonably necessary to protect our rights, investigate fraud or misuse, enforce agreements, or protect the safety of our customers or others.

KeepAustinMowed does not knowingly sell personal information for monetary compensation.

7. DATA RETENTION

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and tax records, resolving disputes, enforcing agreements, and complying with legal requirements. Retention periods may vary depending on the type of information and why it was collected.

8. DATA SECURITY

We use reasonable administrative, technical, and organizational measures intended to protect personal information. However, no internet transmission, electronic storage system, website, or database can be guaranteed to be completely secure. You provide information electronically at your own risk.

9. YOUR PRIVACY CHOICES AND RIGHTS

Depending on where you live and applicable law, you may have rights concerning your personal information. These may include the right to request:

• Confirmation of whether we process your personal information;
• Access to certain personal information;
• Correction of inaccurate information;
• Deletion of certain information; or
• A copy of certain information you previously provided.

You may also contact us to ask questions about how your information is used. We may need to verify your identity before fulfilling certain requests, and some information may be retained when permitted or required by law.

Privacy requests may be submitted through the contact information or contact form on the KeepAustinMowed website.

10. DO NOT SELL REQUESTS

KeepAustinMowed does not knowingly sell personal information for monetary compensation. If our practices change or applicable privacy law provides additional opt-out rights relating to targeted advertising, profiling, or other forms of data sharing, we will provide applicable choices as required by law.

11. CHILDREN'S PRIVACY

Our website and services are intended for homeowners, property managers, businesses, and other customers seeking lawn or landscaping services. They are not directed toward children under 13. We do not knowingly collect personal information online from children under 13.

If you believe a child under 13 has submitted personal information to us, please contact us so that we can review and, when appropriate, delete the information.

12. THIRD-PARTY WEBSITES

Our website may contain links to social media platforms or other third-party websites and services. We are not responsible for the privacy practices of third parties. We encourage you to review their privacy policies before providing personal information.

13. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes to our website, business practices, technology, or legal requirements. The effective date at the top of this policy indicates when the current version became effective.

14. CONTACT US

For questions, concerns, or privacy requests, please contact KeepAustinMowed using the contact information or contact form available on our website.

KeepAustinMowed Texas, United States